Policies
Rain-outs
If rain is in the forecast or it has rained in the last 48 hours, call within 45 minutes of your class start time. The rain-out number is (415) 223-7789. You may also download a free app for your smartphone. The free app is called rain out line. Search SoccerKids following download.
If class is cancelled, there will be a cancellation message, otherwise class is happening. Classes missed due to rain are made up by SoccerKids by adding a week on to the end date of the season.
Make-ups
If you miss class for a personal reason, you can make it up by attending another class that is not listed as full on the schedule page. You must complete make-ups in the same season they were missed. Refunds will not be given for missed classes.
Class Cancellation/Refund Request
A 100% refund, less a per registrant processing fee ($10 for winter/spring and $15 for fall/spring), will be given if notification of cancellation is received 48hrs before the second class meeting. Notice of cancellation 48hrs before the 3rd class meeting will receive a pro-rated refund minus a $25 admin/processing charge. Refunds will not be given for cancellation after the 3rd week of class.